General Rules for Posting

This forum is no longer monitored by the BackupAssist support team, but is available to the public to use for assistance with technical issues relating to BackupAssist v8.x.x.

Moderators: casey.burns, RobertoPuglielli, Stuart, michael.jones, gsohal, Mike D

General Rules for Posting

Postby Stuart » Thu May 22, 2014 9:33 am

Hi everyone,

To make it easier for the community to help you, please make sure you include the following information in you post:

- BackupAssist Version (e.g. V8.0.0).
- Type of backup being performed (e.g. System Protection).
- Operating system of machine BackupAssist is installed on.
- Hardware being used as your backup destination.

It may also be useful if you check prior to posting:

- That you're running the latest release as this may clear up your issue automatically.
You can check what the latest release available is by viewing http://www.backupassist.com/BackupAssist/history.html.
- Check the online knowledge base and documentation for additional information: http://www.backupassist.com/support/.
Last edited by Stuart on Thu May 22, 2014 9:42 am, edited 1 time in total.
Reason: Setting as an Announcement.
Stuart Edwards
BackupAssist Support

*Have you tried restoring from your backups lately?*
Stuart
Cortex I.T.
 
Posts: 998
Joined: Tue Sep 02, 2008 2:25 pm

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