Manual deactivation of BackupAssist license keys
If the machine running BackupAssist does not have a connection to the internet, deactivating BackupAssist license keys involves a two-step process:
- Save an XML activation file to disk and copy this file to a machine with an internet connection.
- Upload the deactivation file to the BackupAssist website to deactivate the license key(s).
Until a key has been deactivated by uploading the deactivation file to the BackupAssist website the key cannot be activated on another machine.
- Click Home in the navigation bar.
- Click View licensing information to the middle-right of the window.
- Click Deactivate and check the box of any keys you wish to deactivate. If you are deactivating the base BackupAssist license on the machine add-ons will also cease to function. You must have at least a base license activated in order to run backups.
- Click Deactivate again. BackupAssist will then ask you where to save the deactivation file.
- Browse to a path where the deactivation file can be saved in the Save path field and click Save.
- Copy the deactivation file from this path to a machine that has internet access.
- Visit http://www.backupassist.com/activate on the machine with internet access.
- Browse for the location of the deactivation file and click Deactivate.
- The license key will now be deactivated and can be activated on another machine.
- The licensing screen will also indicate which components of the software have been deactivated: