MultiSite Manager
licensing

BackupAssist MultiSite Manager is a standalone product that is sold separately from BackupAssist.

  • The MultiSite Manager’s computer requires an active MultiSite Manager license subscription.
  • A Site Controller needs BackupAssist v8 and a valid BackupCare or Upgrade Protection subscription.
  • A BackupAssist computer needs BackupAssist v8 and a valid BackupCare or Upgrade Protection subscription.
BackupAssist

This diagram shows the licensing requirements for a MultiSite Manager solution. As you can see, the requirements are clear and consistent for both single-site and multi-site implementations.

License and subscription expirations

If the MultiSite Manager license expires, you will no longer be able to access the MultiSite Manager web application and all email reports will stop. MultiSite Manager will still receive and retain updates from the BackupAssist computers, and when the license is renewed, MultiSite Manager will resume without any data loss.

If a Site Controller's BackupCare subscription expires, it will continue to function as a Site Controller, but the MultiSite Manager will display the Site Controller as an expired machine that cannot be remotely managed. The Site Controller’s own backup jobs will not be included in the email reports.

If BackupCare expires for a BackupAssist computer in a site, the MultiSite Manager will list it as an expired machine that cannot be remotely managed - but its BackupCare subscription can be remotely renewed. The computer’s backup jobs will not be included in the email reports.